Customer testimonials
Comments from consumers and retailers about Woodstock Chimes.
Every interaction I have ever had with Woodstock Chimes has been one of delight and exceeding expectations every step of the way!
I was introduced to Woodstock Chimes in 1999 when I purchased a small windchime at a gift shop in Lake George for our camper. We've upgraded our camper twice since then and I've transferred the windchime each time. When we go camping the windchime is almost ceremoniously hung from the canopy to signify that we're finished setting up and it's time to enjoy the camping trip.
I've purchased several Woodstock windchimes as gifts for family and friends over the years and enjoyed their expression of delight when they discovered the quality workmanship and the beautiful sound coming from them.
In 1995, my daughter gave me a Woodstock windchime for Mother's Day - the Gregorian Baritone. I've had it hanging from the eave of the house just outside of the sliding glass door that overlooks our deck. I've enjoyed the beautiful rich sounds of the windchime year-round since then (even in the winter when the windows and doors are closed up tight!) and have noticed on the breezier days that the sound from my windchime can be heard from 2-3 blocks aways. Hopefully my neighbors enjoy it as well - I've heard no complaints.
Over the more recent years I noticed my windchime starting to show signs of weather wear. The wood parts were cracking and showing decay and the strings were starting to break. I would try to fix it as best I could so I could enjoy it a bit longer. A few weeks ago, I was disappointed to see that my windchime had fallen onto the deck because the string that connected it to the hanging ring had broken. Also, the wooden piece that catches the wind had broken off. Being a bit of a tinkerer/refurbisher myself, I thought I might try to replace the strings and fix it myself so I could get more time out of it as the tubes were in perfect condition, then I had the idea to check your website to see if maybe you could fix it for me. Once again, I was delighted to see that you offer both a repair and a refurbishing service! I packaged up my windchime and sent it on its way on February 4th and was looking forward to 4-6 weeks later when my windchime was returned to me looking like brand-new.
On February 16th upon returning home from a not-so-good day at the office, I was delighted (once again) to see that my windchime had arrived... 2-4 weeks early!!! It was carefully packaged to prevent damage due to weather and shipping. IT IS BEAUTIFUL!!! It looks just like it did on Mother's Day 1995 and it sounds magnificient! I hung it back in its place (which had seemed so quiet and empty) and smiled broadly when it started to play it's beautiful music.
You should take great pride in the quality of workmanship, product, and service you deliver. So few companies know how to do it right these days - you've definitely figured it out. I've been in the business of customer service for two decades and am always torn between the level of service I want to give and the level of service my department's budget allows me to give. I envy and admire companies that are willing to do it the right way - it really does pay off. When every interaction with the company and product is one that brings a smile to a person's face, you know you have something that works. Congratulations Woodstock Chimes - may you remain in business for generations to come!
Thank you for the many smiles my Gregorian Baritone chime has brought to me and will not continue to bring to me.
KB
I purchase the "Amazing Grace" chimes about a year ago. My sister liked the chimes so much (it is our favorite song), I ordered the chimes for her. We talk on the phone every day and throughout the phone call, we can hear each others chimes. Even though we live an hour away~the chimes keep us close in our hearts.
JB
I love hearing our display of Woodstock Chimes providing us with the prefect mood music at the farmhouse store. Bck in August I had the opportunity to learn about the history of your company in New York. It is amazing how a dream can become reality! :-)
All the best,
Nick, the farmhouse store
I just wanted to write and tell you how much we LOVE our Aloha chime. I always wanted a LARGE Woodstock chime but have not had the funds to get one, THEN I saw this one at the local nursery and I just about had a heart attack. (you can see why in the photo) It was smaller and more affordable, still sounded great and the color matches the trim on our house PERFECTLY. I couldn't have had it custom tailor-made any more exact. Some people hear the sound and don't even notice the chime, at first,...because it is an extension of the house. We love it!!
The other day my 2 year old son said "look! (as he pointed to the windchime) It's singing a song".
KM
I love your windchimes!!!!! I have the first one I still have my first Woodstock Wind Chime I bought 20 years ago and it still in working order and has never broken (knock on wood). I only have Woodstock Chimes and my yard is a magical place to be! Keep up the good work!
Sincerely,
JG
When my wife and I were first married (1985), we bought a Woodstock Chime for our then “new home” that we ultimately owned for over 22 years. As we were packing to leave, the chime was remembered hanging on our back deck, and when we went to remove it, saw that the wooden gizmo that hangs down between the pipes that blows in the wind and causes the chimes to make their beautiful sound, was split and likely to break if we removed and tried to pack it. So, we left it there. The new owners commented on how pleasant it was to open the door to their new home to find this melodic tone to greet them.
GB
Love your waterbell chimes.....this is the second one I've purchased. Gave the first one I had to someone who really needed something special in her life and I was moving at the time.
I purchased this one to hide traffic noise that is driving me insane and is making me a nervous wreck. When it arrived I couldn't put it together fast enough. The sound of the chimes is so incredibly soothing.
One problem...........not with the fountain...........I have a cat who thinks it is her own personal fountain and when she stick her head in it she flips the bells. I hope that after they whack her enough she'll decide her water dish is better.
DB
Betsy [Harrington, VP sales] was so very right about the Chakra Chimes. Huge hit for us! Thanks for another winner, Woodstock.
Bill, Ed & The Farmhands The Farmhouse Store
I just want to pass on a HUGE THANK YOU for the repair of our chimes. They once again sound beautiful, unlike the "clank" they had from my husband's attempts at repairing them. Thank you to all that helped in the process.
PS
Dear Repair Department People/Person:
Our 30+ year old chimes arrived today. I can't tell you how thrilled my husband and I are with the wonderful repair service you provided. These gentle chimes have always been lovely to listen to, but ours had been deteriorating over the past years (thanks to squirrels who loved to leap from the hanger to our bird feeders). Our chimes were given to us in 1980 to memorialize my husband's 19 year old son who died accidentally... we are again remembering him with sweet sounds. There are few places in our country willing to provide the service that Woodstock chimes has -- the ethics of this amaze me. Thank you so much.
Namaste to all of you.
JH
Hi Garry [Kvistad, founder/owner of Woodstock Chimes]
At Christmas, we gave a set of Woodstock Chimes to our friends Karen and Terry in Boston and she just wrote to me thus: (she calls me Maggie although I am not a Margaret):
"Maggie, I want to tell you how much we're enjoying the Xmas chimes. Recently, Terry got a black iron chime holder and attached it to the big tree out back in our yard...but the chimes are so mellow and rich, we've decided we want to move them closer to the deck because we LOVE the sound. Thank you again for making a perfect choice. Terry has also sent the link out to all the percussion guys he hangs with 'cause the web story is very cool."
(Her husband Terry Anthony is a woodwind player, has does a lot of work with Frank Sinatra Jr., etc. ) Harvey and I were talking about your chimes just yesterday. We have a set from elsewhere hanging next to yours, and the sound is not nearly as rich and full. My scarlet runner beans seem to agree, they are climbing up over the "offending" chimes and will likely silence them soon, leaving the Woodstocks to sway in the breezes. Ha!
Take care, Garry
Peggy
I received both of these wind chimes [Pachelbel Canon Chime and Woodstock Lapis Chime] from my children for Christmas last year. Now that the weather has warmed up and I am spending a lot of time outdoor, the chimes have been put up (along with a lot of flowers and bird feeders). I enjoy the chimes sounding while I sit and smock, embroider and knit on the porch during the warm and sunny parts of the day. I love both my chimes and they sound so nice together with the sounds coming from either end of the porch when there is even the slightest breeze.
The Pachelbel chimes are especially comforting to me as, I listened to both of my children and my husband playing the Canon in D innumerable times for practice and pleasure over the years.
My previous wind chime was also one of your delightful chimes – it lasted 20 years before the strings broke and I lost one of the chimes. My children were perceptive enough to replace the chimes as they know how much I enjoy hearing them.
Thank you for making such wonderful products.
VD
I have several chimes from your company...The materials used are wonderful as I live in Michigan and the weather is always changing..I bring them in for the winter as our days of snow and sleet are brutal at times...I am not worried about the quality of the product by not leaving it outside, but rather the winds whipping about at high rates..I keep them outside as long as I can, in fact this year, I just brought them in a few days ago... Their gentle music is relaxing and bring back many happy memories of places I have been/ I look forward to buying more as special gifts, and also a few more for myself...Thanks for a great product.
CB
Dear Woodstock Staff,
I am a music therapist at Alternatives for Children, a therapeutic preschool and early intervention site located in Suffolk County, New York on Long Island. Four years ago, we began a project called the "Sound Garden"- a music therapy outdoor play space based on the research of Dr. Petra Kern from the University of North Carolina. ...many of our instruments are from Woodstock. Our children - both typical as well as those with disabilities- love this place as does our staff. We are continually adding and upgrading.
[We have] a creative use of your hanging chimes that maybe you have never thought of....but our facilities manager did after seeing the success of the "Sound Garden". Any school for young children has an on-going concern with safety. In order to make sure that attention was always focused on the door when it opened (to make sure the children were safe in the room!) we hung small chimes that ring gently as the door is opened and closed. It is a non-invasive but alerting way to let the staff know to look up and check to see who is coming in and out.
We love all the Woodstock chimes, and thought you might like to see how they are being put to a creative and therapeutic use.
EKS, Music Therapist
I bought your memorial chimes (lg) at Midnight Sun in Jacksonville FL, and put some of my husbands ashes in the little urn. I just wanted to tell you what a blessing it is to hear the chimes and think of him. I'm getting another set of chimes for my mother in law because she liked mine so much. Thank you for making such a unique and special way to remember my beloved husband.
PMcE
There is something about chimes that I love. Maybe its because they’re hanging and I find that calming. Maybe I like the unexpected song they create unknowingly. They remind me to take a closer gander at the things I pass by every day without realizing. Woodstock chimes combines all of that along with the beautiful sounds it creates in each chime. There are a multitude of options including chimes for meditation, reflection, gregorian style, feng shui, and even chimes that will be in harmony with your chakras. In addition they sell a special series of chimes handmade from bamboo and other natural resources, and even musical instruments! I have a few sets of chimes throughout my living spaces and love them dearly which is why they made this week’s list.
SL - see her blog here
I love my chime...so soothing - really helps me center periodically throughout my often chaotic and overwhelming day.
TH
We have been selling ONLY Woodstock chimes for the past 20 years at Wonder Works. We LOVE them!!! This year, we added a small fan behind the stand and turn it on daily. The continuous sounds of the chimes has increased our sales AT LEAST 40%! We are SOOOO excited!!!!! And the staff love hearing it all day long....very soothing! Give it a shot...you never know...till you try it!!!
Christine Osborne, Owner - Wonder Works
I recently had my wind chimes rebuilt with your company. I am so happy they are exceptionally beautiful once again. There isn't anything more beautiful than the Gregorian Baritone. Just wonderful and again what a great service, prompt delivery & amazing timing.
CJS
For the past twenty years Wind Song has been selling wind chimes. We have always featured Woodstock Chimes as our top of the line wind chime. This is due to tuning, style, durability and customer service. Throughout the years we have had experience with many artists and manufacturers. Woodstock has been able to combine both art and business. We can always count on Woodstock to stand behind their craftsmanship. Their detail in workmanship shows. When it comes to exceptional wind chimes we always steer our customers towards Woodstock.
Kevin Olenick, Owner - Wind Song
For years I have had a link to your Alto Gregorian Chimes in my Amazon.com wishlist. I was reluctant to purchase chimes off the internet because I wanted something perfectly tuned and beautiful. I am someone who can detect something being even slightly out of tune, and none of the chimes I listened to in person were ever quite right. Finally I decided to take the chance and buy these.
Now that I have received them, I wanted to write and tell you that I could not possibly be happier with my purchase. They're not even hung outside yet because then I won't be able to hear them with the house closed tight for winter, and I wouldn't be able to simply sit and hold them swaying in my hand to hear the beautiful music that they play.
Thank you for creating not just a product, but a beautifully crafted instrument.
I look forward to expanding my collection of Woodstock Chimes over the years, since I doubt at this point if I will even consider chimes made by anyone else. You have reason to be really proud of the work that you do.
LVM
A customer reported to me yesterday, that the new owner of a King David Chime (hanging in a very large tree on their farm), said that the chickens are producing twice as many eggs and the goats are giving double the milk. King David is getting all the credit. They believe it is causing a calming effect on their animals. We may really have something here. They may be over run by rabbits anytime. Never underestimate the wonderful effects of music.
M Dill, Territory Manager
I have been very pleased with the Woodstock line. I have moved it in my store, and it now occupies about 25% of my floor space (Just the other window, where there was more space. The chimes are spread out, and the customers are eating it up!! (Thank goodness!!) Woodstock has really saved me during this down economy.
Sandy Brown, owner - Village Gifts of Palm Springs Florida
I had already placed an order with another company [only to find] the product was discontinued. Fearing that there was no way I could get something to my brother for his birthday, you can imagine how happy I was that you got the chimes to him on time! Your product shipped very fast, and made a difficult birthday a little easier.
One of our brothers passed away suddenly. His identical twin brother [lives in a different state from] of our family. We [went there] for a memorial service and the surviving twin's first birthday alone. Our family was able to present his gift and make a sad day a bit less so, by giving him the Amazing Grace chime when we were all together.
I will ONLY shop with your company in the future. Thank you so very much!
PSC
Woodstock wind chimes caught my attention twenty years ago when my children were buying them for all their friends who were getting married. I had a small new business and decided I should carry them since I was buying so many anyway. During the past 20 years I have experienced tremendous growth of which Woodstock products have contributed significantly to my bottom line. Both the company and their rep group have been very accommodating to work with and their product is the best! Our biggest sales tool has been to place a King David chime outside our front door. We have become the place in our area to come for Woodstock.
Faye Snodgrass, Owner - Faye Snodgrass Gallery